----------Frequently Asked Questions----------

 

1. Can I Order A Combination Of Flowers Which Is Not Specifically Shown In This Website?

Yes. Just let us know what combination of flowers do you prefer as we also customizing item, we will do our best to follow your special request.

2. Can I enclose my personal message together?
Yes. You can enclose your personal message on our free greeting card as many words as you want

3. Can you deliver the flowers anywhere in Philippines?
Yes, except some isolate islands Aand parts.
We delivery our flowers directly from our 100 associated florists in all over Philippines.

4. My recipient is living alone and works in daytime. What time in the evening can you deliver the flowers? What happens if my recipient is not home?
You can give us your time frame request, 6:00pm-9:00pm (Philippine Standard Time). In case the recipient is not home, we'll leave a notice of non-delivery for the recipient. The recipient can call to make an arrangement for delivery.

5. I often send the flowers, but sometimes they die shortly. I really want to send fresh ones. Can I be assured?
Yes. Our flowers are freshly cut and delivered directly from our associated flower farmers. We guarantee you the. All our items come with a letter of guarantee for quality & freshness, flower food, and an instruction book. In addition, we have dedicated staff to give professional advices to customers' care-questions, etc. Just in case the flowers died or wither in 3 days from the delivery day, we will deliver the replaced fresh item for free.

6. I carelessly forgot our wedding anniversary was TODAY!! Can you deliver the flowers to my wife today?
Yes, If the delivery area is within METRO MANILA. We will try to improve and expand our services to answer to such request in the near future. However, if you make a note on the "comment" field on your order form, we will try our best to deliver asap (we can't guarantee today's delivery for Provincial area).

7. How Will I Know That My Order Was Delivered?
We will email you delivery confirmation once the order has been successfully completed.



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